Shipping & Payment Policy

Shipping Options

Shipping rates and estimated delivery is available on most tires when viewing tires on our website. Set your zip code to see rates and delivery estimates when browsing tire selection. Exceptions exist for some larger tires, like Commercial, in which case a shipping calculator is provided to estimate shipping charges.

Delivery Address Options

You can choose between 3 delivery options:

  1. Your tires can be delivered directly to your billing address.
  2. Your tires can be delivered to an alternate address. In this case, please specify the delivery address and the person authorized to receive the tires on your behalf.
  3. The tires are delivered directly to a Tire Installer near where you live. Please check "Please deliver the tires to an installation partner." in step 2 of the order process and choose a Tire Installer in your area in step 3. Please contact the tire installer to coordinate installation and let them know to accept a tire shipment from

You will receive an e-mail confirmation of the transaction when you place your order. Please save a printed copy of your order confirmation for your records.

Out of Stock Merchandise

We make every attempt to provide accurate inventory levels on our website. Occasionally we are out of stock. In these instances, you will be notified by e-mail if we do not have your tires in stock, and we will send you the date that we expect to ship your order. We may also provide you with alternative tires to consider.

Home Delivery and Order Tracking

We send tires with delivery services such as UPS. You will receive confirmation by e-mail when you place an order, and a second e-mail when your tires are shipped, with a tracking number so you can monitor your shipment.

If you do not receive your order based on the estimated delivery date contained within your tracking number, please send an e-mail to, or call us at 1-877-253-6191. Additional contact information can be found on the Contact page.

Delivering outside the United States

We currently do not ship tires outside the United States.


We accept Visa, MasterCard and PayPal.

Acceptance Mark

Return/Refund Policy

See General Terms and Conditions for additional Return/Refund details

  • You can buy tires with confidence from We will accept returns up to 45 days after delivery of the tires. If you are not happy with the tires for any reason, return them to us for a full refund and the shipping is on us. Exclusions apply, click here for details.

  • Contact our Customer Service department to initiate the return. Please call 1-877-253-6191 or send an email to Do not return any tires directly to our office, as they will not be accepted. See our Buy With Confidence page for further details and frequently asked questions about our return policy.

© 1999-2019 by Gigatires Tires LLC /